Easy Steps to Fix Your HVAC Issues Over the Phone

How It Works

At Furnace & AC Advisors, resolving your HVAC problems is simple. Contact us, speak directly with an expert technician, and receive step-by-step guidance over the phone to troubleshoot and fix your heating or cooling system yourself. It’s a fast, affordable solution that saves you money on costly service calls!

HOW IT WORKS

Follow Our Six
Easy Steps

Follow our 6 easy steps: Speak directly with a technician over the phone, get a free consultation, receive clear guidance, and follow step-by-step instructions to do the job yourself. Afterward, we’ll follow up to ensure everything went smoothly. It’s an empowering and straightforward process!

1. Select Your System Type

Go through our website to choose your HVAC system type.

2. Fill Out the Online Form

Complete the provided online form specific to your system.

3. Receive an Advice Line Number

Complete the provided online form specific to your system.aAfter submitting your form, you'll receive a phone number to call for advice.

4. Call and Provide Payment Information

When you call the number, you'll be asked to enter your payment information. Calls are answered on a first-come, first-served basis, and your waiting time will not be charged.

5. Initial Consultation Fee

There is a set fee for the first 20 minutes of your call with a technician, and an additional per-minute fee for any time beyond 20 minutes. Most of our calls are completed within the 20-minute window.

6. Parts Ordering Option

Once your issue is diagnosed, you'll have the option to order parts for same-day pickup if available immediately.

Personalized HVAC Support for Any System

Choose the Service You Need

Whether you need assistance with heating or cooling, Furnace & AC Advisors offers expert guidance. Select the service you need, and our skilled technicians will walk you through troubleshooting and repairs over the phone, providing a cost-effective solution for your specific system.

Heating

At Furnace Advice, we offer expert phone guidance to help you fix a wide range of heating issues. Whether you're dealing with uneven heating, faulty thermostats, pilot light problems, strange furnace noises, or airflow issues, our technicians will walk you through the troubleshooting and repair process step-by-step. From minor fixes to improving efficiency, we help you resolve heating problems quickly, safely, and affordably—all over the phone.

Air Conditioning

At Furnace Advice, our phone-based support helps you address a wide variety of air conditioning problems. Whether you're experiencing poor airflow, inconsistent cooling, thermostat issues, refrigerant leaks, or unusual sounds from your system, our technicians will guide you through each step of the repair process. With our expert guidance, you'll be able to fix your AC problems safely, efficiently, and cost-effectively—all without the need for an in-person service call.

Furnace Advice

HVAC Advisors provides expert over-the-phone guidance for diagnosing and troubleshooting heating and cooling systems, offering convenient and professional support without the need for an in-person visit.

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